It's happened to us all. We buy a flashlight that doesn't work, purchase a conferencing service that doesn't record when it's supposed to (true story, still bitter) or we work with a person who turns…
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I don't cry very often. I can count the times I've cried so far this year on one hand - in March when my brother told me he had to give his dog away, in…
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As a copywriter, my clients and I have used many printers for projects over the years. And, I have a favorite. Now, I'm all for going local, but I live in a virtual world and…
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This morning I attended a great networking event about customer service. A panel of both seasoned and seedling women business owners shared their experiences about how to make customer service work. And the panel was…
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Jumper Cables…
