I just switched banks. Because I’m traveling a bunch and because of a few perks, I left our adorable, local island bank for Sovereign. As I was closing my local account, the bankeress was asking me about my kids and how business was going and I started to wonder if this was a gargantuan mistake.
At my old bank, when I deposited money, it instantly appeared in my account. I know! It was like magic and I naively thought this was how banks worked. But in the last month with the new bank? I’ve been schooled, knocked down and kicked (a few times) in the ribs.
You see, they’ve been holding my checks for up to a week and causing all sorts of trouble for me. Like I can’t pay the people I need to pay (my designers, my coders, all of the superb people that help support Writing Roads).
So, I called yesterday to find out why I had no access (five business days later) to my last deposit, again.
I was told:
- Since I was a new customer they needed to make sure that my deposited checks were good.
- They needed time to discover the average deposit amount I’d be making.
- Going forward, if I made deposits that were larger than my average, they would continue to hold those as well.
Did the shriek of a record scratching just rip through your head too?
- I’m being assumed guilty when I’ve got a good credit rating and I’ve never bounced a check (ie, I’m innocent).
- and I’m being punished for this innocence.
- and I’ll be punished for putting a lot of money in their bank.
- and apparently it’s not okay to make deposits of varying amounts.
Wah huh? Who do they think they are? Google? They sandboxed me!!! I’m a freelancer! My deposits are never the same! But besides that: I’m innocent!And thus being wrongly accused.
I’m working on a guest post for Jonathan Fields right now about Dead Dudettes. And the women of the Salem Witch Trials keep popping into my mind. As I firmly and angrily yelled talked to the customer service rep at Sovereign yesterday (she is no bankeress, you can be sure of that) – I understood why these New England girls had fits on the floor, shaking and screeching.
They weren’t possessed by the devil, they were furious.
We all (you and I) work with people everyday – clients, colleagues, family members – do we make assumptions and put people in the guilty pile automatically? I’m guessing we might. And the reason would be fear. Just like with the White Men (ie. Puritan leaders) in Salem – there was something they couldn’t control (these girls – some of them single and sexy!), so they put them in the guilty basket (then stoned, burned and hung them, lest we forget) in the name of protection and safety for all.
My bank is afraid of me. But I’m really not scary. If they’d just look a little deeper, ask some questions and give me a chance, they’d see that. And it’s exactly how I’m going to spend my day seeing those around me. You can bank on it.
Image credit: openeyeglobal